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Terms & Conditions

These terms of use enumerates an agreement between the users of the website and Aeronet Travtour Pvt Ltd. By using or transacting on this website, you acknowledge and agree that you have read and understood the following terms and conditions and shall be legally bound by the same. Please do not use the website, if you do not agree to all the terms and conditions.
Aeronet Travtours Pvt Ltd, at its sole discretion, reserves the right to terminate the access of this website to anyone for any reason whatsoever.

 

User?s Responsibility

 

  • By using this website, you acknowledge and agree to all the terms and conditions enumerated herein unconditionally.
  • You agree to have read, fully understand and be bound by the privacy policy as enumerated on this website. You
  • By using this website, the user confirms the following:
  • you are at least 18 yrs of age or above
  • you are capable to enter into legally binding agreements
  • you will use this website only for the intended purpose and not for any purpose which is unlawful or prohibited by law
  • you will not disclose your login details and will take all precautions to protect such information
  • All the information provided by you for yourself or for a third person is correct and accurate.
  • If a booking is made on behalf of a third person, you shall communicate all the terms and conditions to such person.
  • In case, you furnish information about another person or make a booking on behalf of a third person, you are authorized to do so.

 

Third Party Transactions

 

  • Aeronet act as an agent to third party suppliers such as airlines, hotels etc. Thus the terms and conditions of such third party shall additionally apply to your bookings. Thus it is advisable that prior to booking, you read the terms and conditions of such third party suppliers.
  • Aeronet shall not be responsible for any errors, omissions or content available on this website that has been provided by third party suppliers.
  • Information such as seat availability, pricing etc is provided by third party suppliers. If there is any negligence or omissions on part of third party suppliers, Aeronet shall not assume any responsibility or liability for the same. If there has been such an instance, Aeronet, in consultation with you, reserves the right to alter your reservation. However you shall be liable to pay additional charges incurred, if any, as a result of such modification.

 


Member Account

 

A user account protected with a password is created when user register with Aeronet. Users are responsible to maintain the confidentiality and safeguard the login credentials of such account. Aeronet shall not be responsible for alteration or loss of such information due to unauthorized access. In the event of unauthorized access, user should immediately inform us.

 

Website Content

 

We make our best possible efforts to ensure that the information provided on this website is correct and complete. However in the following cases, Aeronet shall not be responsible for any errors, omissions or any other content:

  • Information provided by third party suppliers that is beyond Aeronet?s control such as seat availability, airfare rules etc
  • The information in respect of our services that is uploaded on the web pages several months in advance. Such information represents the most accurate data available at the time of upload. However there may be changes in the services due to circumstances beyond our control such as bad weather conditions, strikes, closure of hotels/restaurants, over booking, cancellation of flights, closure of a sightseeing location to name a few. We shall inform you of the change in case we are aware of the same sufficiently in advance else the changes will be conveyed to you by our tour managers on the spot.

 

Prices

 

Prices displayed on the website are not guaranteed and are subject to change. The prices are confirmed only when the booking has been confirmed and the amount has been charged from you. A booking fee may be payable on some bookings.

 

Limitation of Liability

 

Aeronet shall not be responsible for any errors, omissions, delay or improper services by any third party supplier over whom we do not have any direct control . We act only as an agent and shall not be responsible for any loss or damage caused due to an act or default on part of management or employees of any third party suppliers. The information contained on our website is of services and amenities normally available which might change due to circumstances beyond our control. If, despite the above limitation, Aeronet is found liable for any loss or damage, the maximum liability in respect of any services offered on this site, shall be limited to the refund of total amount received from the customer for availing the services less any cancellation, refund or others charges, as may be applicable. In no case the liability shall include any consequential loss, damage or additional expenses whatsoever.

 

Links to other sites

 

This website may contain links to other website which may be subject to its own terms and conditions. We suggest that the user review the terms and conditions of such sites which are accesses through this website. Aeronet will not be responsible for any of these websites or information contained therein. The terms and conditions enumerated herein shall apply only to this website.

 

Passport and Visa

 

It is the responsibility of the traveler to ensure that you carry a valid passport and valid visa for the destination you are traveling to. Aeronet only facilitates your booking and reservations and it is your responsibility to ensure that all the necessary documents have been arranged and are accurate.

 

PAYMENT

 

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit  mutually agreed by us with our acquiring bank  from time to time

 

TRANSACTION FEE

 

3% Charges apply through Credit Card / Debit Card / Net Banking.

 

Amendment and Cancellation Policy


Any cancellation, Aeronet will charge as follows-
Domestic Air Ticket
Rs. 500 as service charges + Airline cancellation charges as per fare rule.
International Air Ticket
Rs.1500 as service charges + Airline cancellation charges as per fare rule.
Domestic Hotels
Rs.1000 as service charges + Hotel cancellation charges as per hotel rule.
International Hotels
1000 as service charges + Hotel cancellation charges as per hotel rule.

 


Tour Packages


Before 30 Days 25% of total cost.
30- 16 days: 50% of the total cost.
15 – 0 days: 100% cancellation will apply.
Visa Fee & Service charges are non refundable.
No Refund either in part or in full will be made for any unused part of the services provided in the package.Overseas Insurance Policy after issuance is non refundable.
The above policy will change incase of Hong Kong , Genting Highlands, Maldives and some other destinations and if nonrefundable tickets where 100% cancellation shall be applicable after confirmation.
In case of Visa rejection same cancellation policy apply.
In case you need any further clarification, please feel free to contact us. We shall be glad to assist you.

 

Payment Terms


30 days or more before date of departure: 25% of total cost (non Refundable )
29 - 20 days before date of departure: 50% of total cost
19 days or less before date of departure: 100% of total cost
Aeronet Holidays Important: The booking stands liable to be cancelled if 100% payment is not received less than 20 days before date of departure.


Indemnification

 

You shall defend Aeronet Travtour Pvt Ltd from any loss, liability, claims, damage, costs and expenses (including but not limited to reasonable legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Aeronet that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by the user pursuant to this agreement. If any provision or part of this agreement is rendered invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of this Agreement shall continue to be in full force and effect.

 

Governing Law and Resolution of Disputes

 

The Terms and Conditions, its applicability and all disputes arising out of or in connection with the Terms and Conditions shall be governed by the laws of India and the parties irrevocably submit to the exclusive jurisdiction of the courts of Delhi.. All disputes arising out of or in connection with this Agreement shall be finally settled under arbitration in accordance with the rules and regulations of the Arbitration and Conciliation Act, 1996 by a sole arbitrator. The language of the arbitration shall be English and the venue of the arbitration shall be at New Delhi, India. The award of the arbitrators shall be final and binding. Notwithstanding the foregoing, the Parties may apply to any court of competent jurisdiction for a temporary restraining order, preliminary injunction, or other interim or conservatory relief, as necessary, and without abridging any of the powers of the arbitration panel and such an action shall not constitute abrogation of the agreement contained herein.

 

Intellectual Property

 

This Site is the sole and exclusive property of Aeronet. Aeronet retains all rights, titles and interest (including all copyright, trademark, patent, trade secrets, and all other intellectual property rights) in the Site. The Site is protected by copyright, trademark, patent, trade secrets, unfair competition, and other laws of worldwide, through the application of local laws or international treaties. Any unauthorized use, reproduction or modification of this Site may violate such laws.

 

Amendments to the Policy

 

Aeronet Travtour Pvt Ltd may change/ amend these terms and conditions anytime without any prior notice. The effect shall come into force from the time the revised policy is uploaded on the website. The updated terms shall supersede all the previously available terms and conditions. It is the responsibility of the user to review these terms and conditions from time to time.

 

AERONET TRAVTOUR PVT. LTD. BOOKING CONDITIONS

 

Aeronet Travtour Pvt. Ltd. is promoting/operating/ marketing and / or coordinating tour under its brand name aeronetholidays.com

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